Frequently asked questions

The price is shown instantly based on decor, dimensions, and options. When you submit, a quote is sent to you with all the details.

From-prices on material pages and the homepage are shown incl. VAT (25%). In the quote, line items are excl. VAT; the total is shown both excl. and incl. VAT.

It is an indicative calculation based on your selections. The final price depends on drawings, site conditions, and installation.

For example sinks, mixers, and other products that are not cutouts in the stone. Options such as edges and cutouts are added to the price if you select them.

No. You can still submit a quote request. Tick that measurement is needed if you want us to measure on site.

Measurement is 2 000 kr excl. VAT and is credited on stone orders from 15 000 kr excl. VAT.

Yes, from 3 000 kr excl. VAT. You can also pick up the slabs yourself.

Yes, based on postal code. Delivery is normally included if installation is selected. For delivery only, freight is calculated in the quote.

Ceramic or quartz composite if you want low maintenance. Granite if you want natural stone that handles heat. Marble if you want character and are prepared to care for the surface more carefully.

Ceramic and quartz composite: no. Granite and marble: yes, at installation and then as needed.

Yes. Get in touch via Contact us and we will send samples. Tell us which stones you would like to see.

Ceramic is 12 mm and highly resistant to heat, scratches, and acid. Quartz composite is 20 or 30 mm, stain-resistant and easy to care for, but hot pans should not be placed directly on the surface.

Yes. You choose cutouts in the quote form, for example top-mount, flush-mount, or undermount. Mixer holes are included.

Once the quote and drawing are approved, it typically takes 3–5 weeks to an installed slab, depending on material and workload. You receive the quote as soon as you submit. Measurement and drawing then follow before production starts.

Yes. You can add file names in the quote request and email the drawing as a reply to the confirmation.

We are based in Helsingborg. Contact us for visits or pickup.

Send a quote request on the site, or email kontakt@by-stone.com / use the contact form.